Leasing & Applications
You can apply online through our website or visit the leasing office for assistance with the application process.
Applicants will need a valid photo ID, proof of income from the past 30 days, and any additional documentation requested during screening.
Yes, application and administrative fees may apply. Please contact the leasing office for current pricing and specials.
Lease terms that are offered do vary, please contact the leasing office for current lease terms available.
Applications are typically processed and approved within 3-5 business days after all required documents are submitted.
Rent & Payments
Rent is due on the 1st of each month.
Rent can be paid online through the resident portal, by cashier’s check, or Walk-In-Payment Systems (WIPS).
Yes, autopay can be set up through the resident portal for convenient monthly payments.
Maintenance
Maintenance requests can be submitted through the resident portal and by email.
Amenities & Community
Yes! Exchange at Rock Hill is a pet-friendly community with no breed or weight restrictions.
Yes, resident and guest have open parking.
Move-In & Resident Information
Residents must complete all lease documents, pay required move-in costs via WIPS, and provide proof of utilities and renters insurance is required.
Utility setup instructions are provided with your welcome email. Residents are responsible for setting up services prior to receiving keys.
Transfer options may be available depending on lease terms and apartment availability. Please contact the office for details.
Community Policies
Please contact the non-emergency line for local authorities if noise persists at an excessive level for 30 minutes or longer. Additionally, report any such disturbances to the leasing team by phone or email.
Yes, as long as decorations comply with community guidelines and do not create safety concerns.
Please refer to community policies regarding approved grilling equipment and fire safety regulations.
Contact Information
Visit exchangerockhill.com or contact the leasing office directly during business hours for assistance.